Privacy Policy

We collect information in the following ways:

• Account and business information you provide directly, such as your name, email address, phone number, business name, and business address.
• Campaign and billing information, including the ad content you create, budgets, targeting choices, and payment details processed on our behalf by our payment processor (we do not store full card numbers ourselves).
• Connected ad account data from third-party advertising platforms (such as Meta, Google, TikTok, and Snapchat) when you connect an account, limited to what is needed to create and report on campaigns you launch through us.
• Customer contact details you upload for the review-request feature — the names, phone numbers, and/or email addresses of your own customers, which you provide to us solely so we can send review-request messages on your behalf.
• Usage and device data collected automatically, such as pages visited and basic error/diagnostic information, to help us keep the product working correctly.
• Cookies and similar technologies — we use only what's needed to keep you signed in and remember basic preferences (like light/dark mode). We do not use advertising or cross-site tracking cookies on our own site.

• To create and manage your account and provide the service.
• To create, launch, and report on advertising campaigns on the ad platforms you connect.
• To send SMS and email review requests to your customers, on your instruction.
• To process payments and manage billing for your subscription and ad spend.
• To communicate with you about your account, including support requests.
• To detect, prevent, and fix technical or security issues.

We share information only as needed to provide the service:

• Advertising platforms (Meta, Google, TikTok, Snapchat, and similar networks) — the campaign content, targeting, and budget information needed to run the campaigns you create.
• Service providers we use to operate the platform, including our payment processor (for billing), and our SMS/email delivery providers (for sending review requests you initiate).
• Legal or safety reasons — if required by law, or to protect the rights, property, or safety of Local Zip Pulse, our users, or others.

We do not sell or share your personal information, or your customers' contact information, for cross-context behavioral advertising.

Review-request messages are sent only to contacts you upload, and only because you've instructed us to send them — we don't add anyone to a messaging list on our own. Message frequency depends on how you use the feature, and message and data rates may apply. Recipients can reply STOP to an SMS at any time to opt out of future messages.

You're responsible for having the right to contact the customers you upload — including any consent required under laws like the Telephone Consumer Protection Act (TCPA) or CAN-SPAM — and for honoring opt-out requests you receive directly.

We and the service providers we use (including the advertising platforms you connect) are based in, and process data in, the United States. If you or your customers are located elsewhere, your information will be transferred to and processed in the United States.

We retain account, campaign, and billing information for as long as your account is active, and for a reasonable period afterward as needed for legal, accounting, or dispute-resolution purposes. Uploaded customer contact lists used for review requests are retained only as long as needed to send the requested messages, unless you ask us to delete them sooner.

You can review and update your account information at any time from your account settings. Depending on where you live, you may also have the right to request access to, correction of, or deletion of your personal information, or to request a copy of it. You can exercise any of these, including deleting a specific uploaded customer contact list, by contacting us at contact@localzippulse.com. We will respond within a reasonable time, subject to any information we are required to retain by law. We will not discriminate against you for exercising any of these rights.

We use reasonable administrative, technical, and physical safeguards to protect the information we hold. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Local Zip Pulse is intended for business use and is not directed at children. We do not knowingly collect personal information from anyone under 16.

We may update this policy from time to time. If we make material changes, we will update the effective date above and, where appropriate, notify you directly.

Questions about this policy or how we handle your data can be sent to contact@localzippulse.com.